Know how to fix Outlook invalid xml error

At the time of Outlook startup, you may face certain errors including Outlook invalid xml that does not allow you to open the Outlook application and after which you are unable to access your PST files containing important documents. It must be fixed immediately upon detection as it may lead to severe data loss situations.

Suppose a situation where you are trying to start Outlook application, but instead of received with the following error message on screen:

“Cannot start MS Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded.”


There are a number of causes responsible behind this error such as:

  1. Virus attack
  2. Any kind of software or hardware malfunction
  3. Due to corrupt or damaged Outlook XML file
  4. Because of improper installation of Outlook

All of the above reasons are responsible for the occurrence of outlook invalid xml the view cannot be loaded error. It must be fixed immediately as Outlook XML file stores all files and folders of navigation pane setting as well as contact link, calendar, shortcuts and other important data.


To fix cannot start outlook invalid xml the view cannot be loaded error, try out the following solutions:

  1. Go to Start->Run and type Outlook.exe /resetnavpane and click on Ok. This will reset the navigation pane and can help you to resolve up the problem.

  2. Secondly, you can also delete the Outlook XML file by going to the following location: \Documents and Settings\\Application Data\Microsoft\Outlook. After application restart, Outlook.xml will be recreated automatically which can help you to get rid of Outlook invalid xml error

  3. Next, search for the Outlook.xml file and rename it to Outlook.xml.old and the restart Outlook

But if the above manual solutions do not work, then repair the Outlook database with the help of an inbuilt repair utility i.e. Scanpst .exe. But in case Outlook PST inbox repair tool do not help you then PST Repair tool is the best possible option to repair damaged Outlook database.

PST Repair Free Download

Software Requirement

Processor : Pentium Class
Operating System : Microsoft Windows 7 / Vista / 2003 / XP / 2000 / NT4 (SP6)
Memory : Minimum 256 MB (512 MB recommended)
Hard Disk : 50 MB of free disk space
MS Outlook : MS Outlook 2010 / 2007 / 2003 / 2002 / 2000
Internet Explorer : Version 5 or later